Most helpful customer reviews
38 of 38 people found the following review helpful.
They built a better squirrel
By Bird Watcher
When first installed the squirrel baffle was exactly as advertised. The squirrels (all of them)climbed the pole and could not get past the baffle. However, after some number of tries, the squirrels found that they could chew through the soft plastic collar that supports the baffle and did in fact chew it down to the bare screws holding it to the pole. Even though the collar continued to hold at that time, the surface was so chewed that the baffle was able to lock in place and allow the squirrels to climb up and over it. Had the collar been made of metal (and we have seen them chew on metal containers though not yet destroy them), this would not have been possible.
We have since contacted the manufacturer (Heath) and their customer service representative very kindly offered without our asking to replace the collar at no charge to us. He also suggested some possible methods for treating the collar with cayenne pepper to discourage the squirrels from chewing on it. We are satisfied with the product and the service and only wish the squirrels were more understanding.
18 of 18 people found the following review helpful.
didn't work on my bird feeder
I liked the product but the pole that my bird feeler hangs on has a 2 prong stand that goes in the ground.This quirrel baffle only goes on a straight pole.You really need to say what kind of stand it will work on.The squirrel baffle was fine except it would not work on my stand.
14 of 15 people found the following review helpful. See all 74 customer reviews...
I suggest using cooking spray, too!
By C. Channer
I took the advice of others and put some cayenne pepper on the Baffler during installation. It has slowed the squirrels, but it did not stop them completely. (see photo!) After I snapped this picture, I sprayed the entire baffle with cooking spray, and so far I have not caught him up there again.