Most helpful customer reviews
56 of 61 people found the following review helpful.
Seconds? Rejects? There's something fishy and it ain't the food
By Kindle Customer
Please note: this review is for the Wellness Core Kitten food purchased from Amazon. The product itself is stellar and my kitten is doing very well on this food. Beautiful kitten coat, growing like a weed, high energy and perfect poops. She thinks it's tasty, the vet thinks it's great, so Wellness Core kitten is a no brainer for me. And for a low, low price on Amazon? What could go wrong?
I had previously been buying this food at my local Petco, but was lured in by the low price on Amazon. I purchased two cases which arrived 2 weeks later. Each case of 24 cans had exactly 15 dented cans. The label on all of the cans was of a much lighter color than the Petco cans, and many of the labels were loose and scraped. The cardboard case itself was completely unharmed and many of the dented cans came from the center row. This was not a poorly packaged shipping issue. I called Wellness. We verified that the lot numbers and time stamps were legit. They assured me that the product was authentic despite the color difference, but were dismayed by the dented cans. Wellness strongly recommended discarding all dented cans as the food may be compromised due to damage, and no longer safe to consume. Wellness customer service was terrific and they said they would send me a coupon covering the cost of the food. They suggested online retailers wag or chewy for future purchases.
I'll continue to buy Wellness Core for my kitten, but I will not be buying it from Amazon. Disappointing, as I am a proud Prime member, but I do feel that Amazon failed me here. Amazon, if you're going to sell seconds, especially in food, you should say so. Buyer beware.
8 of 8 people found the following review helpful.
Found an unlisted ingredient in the food
I have 3 cats, and have been feeding them this product for well over 6 months. All 3 of them love it and look forward to eating it. I wanted them to have a grain free food, and one that's high in protein and is made mostly of natural ingredients, and I believe this product is a decent option in that market. However, 2 nights ago when I was dishing it out, I found some obvious carrot pieces in the can. I don't really have a problem with carrots, I mean I'm not completely certain that they belong in a feline diet, but the thing is, carrots are not on the ingredient list. Kind of makes me wonder what else is in there that they aren't declaring in their list of ingredients. Currently looking for another option. Like I said, the cats all love the food, but that makes me a little skeptical of this company.
18 of 19 people found the following review helpful. See all 579 customer reviews...
MAGGOTS IN ALL CANS! DONT ORDER
My kitten loves this food and it was getting expensive buying it from Petco and Petsmart, so I decided to order it off of Amazon. As soon as I started feeding her the cans that I got from Amazon, she got sick. She was vomiting, major liquid stool, dehydrated, stopped eating, and lethargic. So I decided to take her to the vet and I got her rehydrated and got blood work done. Her white blood cell count was high and her red blood cells were low. Well nothing was changing so I decided to try mixing wet with dry and when I opened the can and scooped it all out and started mixing it there were huge chunks of fly eggs (maggots). I'm completely grossed out and my kitten is going back to the vet tomorrow to see what it next since I found out what's been making her so sick. Don't order from here!